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Tel: (65) 6241 2959

Terms & Conditions


Delivery: $10   |   FREE delivery with $500 purchase
一般配送:$10   |   满 $500 免费配送

Delivery / 配送

1. Orders are generally delivered within 2–3 working days upon order confirmation, subject to stock availability.
订单确认后一般将在2–3个工作日内安排配送,视库存情况而定。

2. A delivery fee of $10 per order applies for purchases below $500.
订单金额低于 $500,每张订单收取 $10 配送费。

3. FREE delivery is provided for purchases of $500 and above to one location within Singapore mainland.
订单满 $500,可享新加坡本岛单一地点免费配送。

4. Advance orders for a later delivery date are welcome. Preferred delivery dates are subject to availability, particularly during peak festive periods. We will contact you if your selected date cannot be accommodated.
欢迎提前下单并选择较后的送货日期。首选送货日期须视配送安排而定,尤其在节庆高峰期间。如所选日期无法安排,我们将与您联系。

5. Additional delivery charges may apply if re-delivery becomes necessary.
如因无人收货或其他原因需要重新配送,可能会收取额外配送费用。

6. Delivery to restricted or special-access locations may be subject to additional charges or separate arrangements.
部分限制进入或特殊地点可能需收取额外费用或另作配送安排。

Pricing / 价格

1. All prices displayed on our website are in Singapore Dollars (SGD) and are subject to change from time to time.
本网站所列价格均以新加坡元(SGD)计算,并可能不时作出调整。

2. Prices may be revised during peak festive periods, particularly during the Chinese New Year season, due to seasonal demand and operating costs.
在节庆销售高峰期间,尤其是农历新年期间,价格可能因季节性需求及营运成本而作出调整。

3. Any price revision will apply to new orders only. For advance orders or pre-orders, the price is confirmed and locked at the time of purchase, regardless of the selected delivery date.
任何价格调整仅适用于新订单。预订或提前下单的订单,将以付款下单时的价格为准,不受所选送货日期或之后价格调整的影响。

Orders, Returns & Refunds / 订单、退换与退款

1. As our products are food items, purchases are generally non-exchangeable and non-refundable.
由于本店销售的是食品,商品售出后一般不接受退换或退款。

2. If you receive an incorrect, damaged or defective product, please contact us as soon as possible with your order details and photographs of the affected product.
如收到错误、损坏或有品质问题的商品,请尽快联系我们,并提供订单资料及有关商品照片。

3. Eligible cases will be reviewed individually and an appropriate replacement or refund will be arranged where applicable.
我们将根据个别情况进行审核,并在适用情况下安排更换商品或退款。

Storage Instructions / 储存建议

Bakkwa / 肉乾类
• No added preservatives. Once opened, keep refrigerated and consume within 3 days.
• Store in a cool, dry place away from direct sunlight and moisture.
• Avoid leaving the product in hot or humid environments, such as inside a parked vehicle.

• 无添加防腐剂。开封后请冷藏保存,并于3天内食用完毕。
• 请存放于阴凉干燥处,避免阳光直射及受潮。
• 避免置于高温或潮湿环境,例如停放在阳光下的汽车内。

Pork & Chicken Floss / 猪肉丝与鸡肉丝
• Keep tightly sealed and store in a cool, dry place away from direct sunlight and moisture.
• After opening, reseal properly to maintain its crisp texture.

• 请密封保存于阴凉干燥处,避免阳光直射及受潮。
• 开封后请将包装密封好,以保持香脆口感。

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